Features

eVIVA Support

  • Customer & dealer support provided in your name
  • Dedicated program manager for you
  • 24x7 technical support
  • Credit & collections services
  • Multi-lingual support
  • Marketing support services

eVIVA includes comprehensive support for you, your dealers, and your customers.

Your company will be assigned a dedicated program manager, trained as an expert on your customized eVIVA solution.

Your customers and dealers will benefit from the convenience of eVIVA's consolidated support. Whether they're calling for assistance with general account, credit-related, or technical inquiries, one toll-free number offers access to the expert support they require. eVIVA's around-the-clock technical support helps ensure your eVIVA solution is always online.

Your company will be assigned a dedicated program manager, trained as an expert on your customized eVIVA solution. This single point-of-contact will act as your liaison and company advocate with all the departments that make your eVIVA solution a success.

Knowledgeable, professional representatives will answer customer and dealer phone calls, emails, faxes, and mail in your company's name. eVIVA is designed as a seamless solution to your business needs.